Sales Administration Associate Analyst - UAE National - Cigna Healthcare

Location: Dubai, United Arab Emirates; UAE national required. Working Monday to Friday, ideally aligned with UAE and Africa timings.

Company

Cigna Healthcare is the health services division of hirify.global, helping customers navigate the healthcare system and make informed decisions about their health.

What you will do

• Manage quote requests and proposals from the quote tool across regions, segments, and channels.
• Maintain sales mailboxes and documents, complete allocated quotes by the end of the day, and communicate delays or challenges.
• Support account maintenance, sales projects, Salesforce management, reporting, and internal calls.
• Respond to underwriters', brokers', and clients' queries within agreed turnaround times.
• Prepare client proposals, apply product knowledge, and support sales managers when they are away for meetings.
• Collaborate with internal departments and sales colleagues to improve processes and deliver effective client and broker support.

Requirements

• UAE national status and availability to work in Dubai are required.
• Strong verbal and written communication skills for phone and email interaction with internal and external partners.
• Ability to manage a high volume of quotes with efficiency and accuracy.
• Strong interpersonal, prioritisation, problem-solving, and accountability skills.
• Ability to work collaboratively as a team player and provide responsive customer service.
• Availability to work Monday to Friday in line with UAE and Africa timings.

Culture & Benefits

• Collaborative work across sales, support, underwriting, broker, client, and internal service teams.
• Focus on building trusted relationships and delivering first-contact resolution.
• Opportunity to contribute to internal process and guideline improvements.
• Work in a healthcare organization focused on improving customer health and vitality.