Strategic Account Manager (Fintech)

Location: London, UK; hybrid schedule with three days in the office and two remote days per week

Company

hirify.global provides SaaS capital markets technology for end-to-end trading operations across banks, brokerages, asset managers, hedge funds, exchanges, and other financial institutions.

What you will do

• Manage strategic client accounts and serve as the primary contact for contract, invoicing, product, training, and service needs.
• Build account plans, strengthen executive and user relationships, and drive long-term revenue growth.
• Lead quarterly business reviews covering client status, product roadmaps, strategic initiatives, and partnership opportunities.
• Identify and communicate upsell, cross-sell, renewal, and account-risk opportunities.
• Collaborate with sales, service management, marketing, product, implementation, and specialist teams.
• Forecast annual client growth and act as an escalation point for account issues.

Requirements

• 10+ years of experience in the financial technology industry.
• 7+ years of experience managing and growing strategic accounts.
• Proven record of meeting or exceeding quotas and receiving positive customer feedback.
• Ability to articulate the value of execution algorithms to end users.
• Strong written and verbal communication, organization, multitasking, and attention to detail.
• Experience with Salesforce, Microsoft Office Suite, and Slack, plus a bachelor’s degree.

Culture & Benefits

• Hybrid work model combining in-person collaboration with remote work.
• Medical, dental, and vision coverage, group life insurance, income protection, and pension contributions.
• 25 days of paid time off, paid holidays, parental leave, and a volunteering day.
• Professional development days, equipment budget, wellness support, and milestone anniversary benefits.
• Collaborative, diversity-focused culture with a forward-thinking working environment.

Hiring process

• Application review and recruiter screening.
• Technical test followed by hiring manager and team lead interviews.
• Final interview before the hiring decision.