Strategic Account Manager (Fintech)

TL;DR

Strategic Account Manager (Fintech): Managing commercial relationships and strategic growth for complex financial institutions with an accent on compliance technology and unified controls frameworks. Focus on driving renewals, identifying expansion opportunities, and leading executive-level business reviews to ensure platform value and client retention.

Company

hirify.global is a data operating platform that organizes enterprise data into actionable information to protect and promote business growth for multinational companies.

What you will do

• Own the full commercial lifecycle, including renewals, churn forecasting, and expansion strategy for a portfolio of financial institutions.
• Lead executive business reviews to discuss compliance posture, regulatory risk, and platform value.
• Drive inbound expansion deals independently in collaboration with Account Executives.
• Assess account health and risk by analyzing adoption data and stakeholder signals.
• Manage complex escalations and hold internal teams accountable for resolution.
• Translate technical and operational updates into actionable narratives for clients.

Requirements

• Must be based in or able to work from the London office (Hybrid role).
• Deep knowledge of enterprise compliance technology, including communications and trade surveillance.
• Understanding of global financial services regulatory environments and compliance mandates.
• Proven experience in multi-stakeholder account management within regulated financial institutions.
• Strong commercial lifecycle management skills for enterprise SaaS, including negotiation and retention strategy.
• Ability to manage complex escalations and operational accountability with minimal supervision.

Culture & Benefits

• Global mission with a passionate community.
• Highly competitive compensation package.
• Fully covered health insurance for employees and their families.
• Generous time-off policy and flexible work schedule.
• Focus on bold innovation and high-performing team collaboration.

Hiring process

• Initial exploration of core factors including salary, location, and experience.
• Deep dive into technical and behavioral competencies.
• Practical work task simulation activity followed by a presentation to colleagues and managers.
• Final interviews with senior leadership.