X-Ray Field Service Engineer

Location: Home based in Great Britain, covering customer sites across the North of England; regular travel to customer sites is required.

Company

hirify.global is a global imaging technology organization providing radiology products and associated ICT solutions.

What you will do

• Install, commission, maintain, update, and repair radiology imaging products and associated ICT and electrical equipment.
• Provide technical support and resolve issues at customer sites in cooperation with the Shared Service Centre.
• Maintain test equipment, tools, company property, and spare-parts processes in accordance with company policies.
• Build effective working relationships with customers, internal teams, and external partners.
• Identify and escalate issues affecting customer satisfaction or contractual obligations.
• Follow regulatory requirements and contribute to continuous technical development within the multidisciplinary team.

Requirements

• HNC/D degree in electromechanics, electronics, computer science, or engineering, or equivalent extensive experience.
• Previous field service experience in a similar role is preferred.
• Strong IT, Microsoft Office, and networking infrastructure skills.
• Full UK driving licence required.
• Availability to travel to customer sites across the North of England.

Culture & Benefits

• Essential training through development centres.
• Mentoring from an experienced and qualified peer, with support from a regional Customer Service Manager.
• Career development and growth opportunities within a supportive management structure.
• Generous pension contribution, private medical insurance, and 24/7 employee assistance support.
• Company vehicle or car allowance, 25 days of holiday increasing to 30 with seniority, bank holidays, and an incentive plan.