Deal Desk Manager (B2B SaaS)

Location: Hybrid work with office spaces in Munich and remote work from home or anywhere within Germany.

Company

hirify.global develops a product focused on sustainable and responsible business practices.

What you will do

• Build and scale the Deal Desk operating model across deal intake, review, approval and handover.
• Own complex and non-standard New Business, Renewal and Expansion deals, including pricing, discounts, contract terms and commercial exceptions.
• Establish pricing guardrails, approval matrices, exception processes, playbooks, templates and performance reporting.
• Improve quote-to-order and quote-to-cash workflows in partnership with Revenue Operations and the CRM lead.
• Strengthen handovers to Customer Operations, Finance, Billing and Customer Success.
• Train commercial teams, create self-service guidance and identify opportunities for automation, standardization and AI-supported workflows.

Requirements

• 5+ years of experience in Deal Desk, Revenue Operations, Sales Operations, Commercial Operations or a comparable role in B2B SaaS or technology.
• Experience with complex B2B SaaS commercial structures covering New Business, Renewals and Expansions.
• Strong understanding of SaaS pricing, discounting, contract structures, recurring revenue models and quote-to-cash.
• Strong hands-on Salesforce experience; experience with CPQ, quoting, contract lifecycle management or billing tools is beneficial.
• Ability to design scalable workflows, approval structures, guardrails and documentation and turn deal data into actionable improvements.
• Strong English communication skills are required; German is a plus.

Nice to have

• Experience with CPQ, quoting, contract lifecycle management or billing tools.
• Interest in automation and AI for scalable, self-service commercial processes.
• German language skills.

Culture & Benefits

• Work on a product and mission with real-world relevance and visible impact.
• 30 days of paid vacation.
• EGYM Wellpass membership supporting health and well-being.
• Flexible working models combining remote work with in-person collaboration.
• Open, trust-based culture with flat hierarchies, short decision-making paths and ownership from day one.

Hiring process

• 30-minute remote interview with People & Culture.
• 45-minute remote interview with the Hiring Manager.
• Role-specific deep dive followed by a team interview with future colleagues.