IT Manager (People Manager)

Location: Morrisville, North Carolina, United States; hybrid working environment with some in-office and/or in-person expectations.

Salary: $170,000–$253,000 per year, with final compensation determined by location, qualifications, experience, and education.

Company

hirify.global delivers enterprise data infrastructure, unified storage, integrated data services, and cloud solutions supporting traditional workloads and enterprise AI.

What you will do

• Lead strategic delivery of go-to-market application programs focused on AI solutions, including planning, governance, budgets, schedules, risks, and dependencies.
• Own product vision and roadmaps for AI-enabled sales workflows such as agent assistance, intelligent routing, and predictive case avoidance.
• Design scalable AI architectures covering models, data pipelines, governance, integrations, security, and performance monitoring.
• Partner with Sales, IT, Data and AI teams, and process owners to define requirements and deliver AI-enabled workflows.
• Manage a team of technology experts and coordinate delivery across peer managers and matrixed stakeholder teams.
• Drive change management, communications, training materials, operational excellence, and continuous improvement.

Requirements

• At least 10 years of IT experience, including 3–5 years in a leadership role.
• Extensive knowledge of sales capabilities such as opportunity management, deal registration, channel and partner enablement, account management, and pipeline intelligence.
• Experience with Salesforce, Oracle CPQ, Anaplan, analytics platforms, SaaS, middleware, cloud computing, DevOps, and API management.
• Experience managing IT operating budgets, annual operating plans, enterprise governance, and Agile, Waterfall, or SAFe programs.
• Hands-on experience deploying agentic and generative AI use cases, with familiarity with Agentforce, Gemini, OpenAI, Microsoft Copilot, or similar enterprise AI platforms.
• Bachelor of Science degree in Engineering or Computer Science, or equivalent; the role is based in the United States and follows a hybrid work model.

Nice to have

• Prior experience working at a cloud company.
• Background partnering with Sales organizations in complex, fast-paced environments.

Culture & Benefits

• Hybrid working environment supporting collaboration and flexibility.
• Health insurance, life insurance, retirement or pension plans, paid time off, leave options, performance-based incentives, employee stock purchase plans, and possible RSUs, subject to regional variations.
• Culture emphasizing initiative, ownership, problem-solving, inclusion, and professional flexibility.
• AI-assisted tools may support parts of the hiring process, with human decision-making retained.