HR Operations Analyst (AI)

Location: Chicago, 20 S. Wacker

Salary: $26.34–$43.94 per hour, plus annual target bonus and equity opportunity

Company

hirify.global operates a global derivatives marketplace and provides financial products and services across markets.

What you will do

• Manage, triage, and resolve first-level AskHR tickets in JIRA within established service-level agreements, escalating complex cases when needed.
• Process and audit worker transactions in Workday HCM, including hires, transfers, pay rate changes, and terminations.
• Support recruiting, onboarding, offboarding, employee relations, payroll, benefits, global mobility, immigration, and right-to-work processes.
• Maintain sensitive employee documentation and support regional compliance, data privacy, and GDPR requirements.
• Provide first-level support for Workday, JIRA, SharePoint, and Google Workspace; perform user acceptance and regression testing for system changes.
• Prepare Workday reports, analyze ticket and SLA metrics, and improve workflows using AI tools, Agentic AI, and automation.

Requirements

• 3+ years of experience in HR operations, HRIS administration, or Tier-1 HR service delivery.
• Bachelor’s degree in Human Resources, Business Administration, Information Systems, or equivalent practical experience.
• Proficiency in Workday HCM, including data changes, business processes, and report creation.
• Experience with ticketing or case-management platforms such as JIRA or ServiceNow; Google Workspace proficiency is preferred.
• Knowledge of global data privacy practices, including GDPR, and regional HR compliance requirements such as US I-9 and right-to-work verification.
• Strong communication, analytical, auditing, problem-solving, and cross-functional collaboration skills.

Nice to have

• Experience using AI tools, Agentic AI, or automated workflow solutions in HR operations.
• Experience with user acceptance testing, regression testing, and HR technology optimization.

Culture & Benefits

• Supportive environment focused on career progression, continuous learning, and inclusion.
• Competitive total rewards package with comprehensive health coverage, retirement benefits including a 401(k) and pension plan, paid time off, education reimbursement, and mental health benefits.
• Annual target bonus opportunity and broad-based equity program.
• Exposure to diverse financial products and cross-functional teams.