Associate Key Account Manager (Retail)

Location: Sydney, Australia; hybrid work with an average of 3 days per week in the office

14-month fixed-term contract. No relocation assistance is offered.

Company

A global brand focused on inspiring children through play, creativity, and hands-on learning.

What you will do

• Support the Channel Director and Key Account Managers with strategic customer accounts, priorities, timelines, meetings, and follow-up actions.
• Analyze sales performance, forecasts, inventory, promotions, and customer trends to identify opportunities, risks, and recommendations.
• Prepare reporting on consumer sales, selling-in, sell-through rates, and other commercial KPIs.
• Support customer business planning, planograms, range assortments, investment decisions, and trade marketing execution.
• Collaborate with Marketing, Finance, Operations, Order Management, Warehousing, and customer stakeholders to deliver coordinated sales initiatives.
• Monitor ecommerce performance, digital execution, and online availability while driving continuous improvement in reporting and team processes.

Requirements

• Bachelor’s degree in business or a related field.
• Strong proficiency in Microsoft Office, especially Excel and PowerPoint.
• Ability to generate commercial insights from sales, forecast, and customer performance data and translate analysis into recommendations.
• Strong analytical capability, financial acumen, and the ability to draw clear conclusions.
• Ability to influence stakeholders and build effective working relationships.
• Proactive, solutions-focused mindset with a willingness to learn and contribute to a dynamic sales team.

Culture & Benefits

• Enhanced paid family care leave.
• Life and disability insurance coverage.
• Physical and mental wellbeing resources and community-building opportunities.
• Colleague discount available from the first day.
• Eligible employees may receive a performance-based bonus.
• Inclusive workplace focused on creativity, belonging, equal opportunity, and child wellbeing.