Client Analyst II

Location: Remote within the United States; standard working hours are 8am–5pm Central Time unless otherwise stated.

Base salary: $22–$29 per hour, excluding fringe benefits and potential bonuses.

Company

hirify.global provides cloud-based benefits administration technology and services that help organizations manage employee benefits and support their employees.

What you will do

• Provide ongoing operational and service delivery support for assigned clients and their employees.
• Serve as first-level system support and maintain client benefits websites.
• Audit data, review files, and manage daily, weekly, and annual inbound and outbound file processing.
• Research, analyze, and resolve participant cases and client inquiries.
• Execute client-specific reporting and support ACA processing activities.
• Configure and test system functionality, support platform releases and enrollment activities, and complete billing tasks including invoice generation, payment posting, and receivables reconciliation.

Requirements

• Must be based in the United States and work Central Time hours.
• Bachelor’s degree or an equivalent combination of education and experience.
• Advanced proficiency in Microsoft Excel and working knowledge of Microsoft Office.
• Extensive experience with databases, including data interpretation and manipulation.
• Strong analytical, problem-solving, verbal, and written communication skills.
• Experience with benefits administration systems, payroll systems, HRIS, or related software platforms.

Nice to have

• Experience supporting ACA processing.
• Experience in a client-facing, service-oriented environment.
• Familiarity with benefits enrollment cycles and annual open enrollment support.

Culture & Benefits

• Remote-first, office-friendly work environment.
• Health, dental, and vision benefits for employees and families.
• Employer-sponsored retirement savings plans.
• Professional development, training, and career growth resources.
• Collaborative culture with employee wellbeing, mental health, financial planning, and wellness initiatives.