Applications Analyst I (Healthcare IT)

Location: Dover, New Hampshire, United States; hybrid with onsite work required based on weekly or monthly business needs

Salary: $62,836.80–$89,762.40 annually

Company

Mass General Brigham is a not-for-profit healthcare organization supporting patient care, medical research, teaching, and community service.

What you will do

• Participate in the design, development, testing, implementation, and maintenance of software applications.
• Document business requirements and translate them into functional specifications.
• Develop and execute testing plans and support software quality assurance activities.
• Train end users and assist with end-user documentation.
• Provide application support by identifying, resolving, and escalating issues.
• Run reports and support the ongoing operation of the software environment.

Requirements

• Bachelor’s degree in Computer Science or a related field; relevant experience may be accepted in lieu of a degree.
• 0–1 year of related IT experience, ideally in a healthcare IT environment.
• Experience developing, supporting, or operating software applications.
• Ability to document workflows and business processes and communicate with technical and non-technical staff.
• Problem-solving skills and knowledge of Microsoft Office 365 and other office productivity solutions.
• Flexibility to work onsite as required and remotely from a stable, secure, compliant workstation during Eastern business hours.

Nice to have

• Experience in a healthcare setting.
• Experience with Epic; required Epic certifications must be obtained when applicable.

Culture & Benefits

• Full-time, regular employment with a Monday–Friday day schedule.
• Hybrid work arrangement with Teams video access using organization-provided equipment on remote days.
• Benefits, career advancement opportunities, differentials, premiums, bonuses where applicable, and recognition programs.
• Work in a not-for-profit environment supporting patient care, research, teaching, and community service.