IT Support Specialist II (MacOS/MDM)

Location: On-site in Lindon, Utah, United States

Salary: $36.06–$48.08 per hour, with the range varying by U.S. labor market and candidate qualifications.

Company

hirify.global is a high-growth fintech company making retirement benefits more affordable and accessible for employees of small and medium-sized businesses.

What you will do

• Diagnose, investigate, and resolve technical incidents and problems as the primary escalation point for IT Support.
• Provide Tier 2/3 support and procurement for internally used applications.
• Manage and deploy internal IT services across the organization.
• Document support tasks and create repeatable processes for training and team consistency.
• Architect systems, user flows, and technical solutions as organizational needs arise.

Requirements

• 3–5 years of experience in internal IT or a related field.
• Excellent interpersonal and customer service skills, with the ability to work independently and manage multiple priorities.
• Expert-level MacOS experience, including advanced troubleshooting, deployment, and security.
• Experience administering MDM or RMM tools such as AirWatch, Workspace ONE, Kandji, Jamf, or Intune.
• Experience supporting identity management systems such as Okta, OneLogin, or Entra.
• Experience managing on-site devices, including conference rooms and printers.

Nice to have

• Experience with compliance frameworks and policies.
• Multimedia content creation experience.
• A forward-thinking, proactive, AI-first mentality.

Culture & Benefits

• Customer-focused, autonomous, and accountable working environment.
• 401(k) plan with a dollar-for-dollar employer match up to 4% and immediate vesting.
• Health, dental, vision, mental health, fertility, and family-forming benefits.
• Competitive paid time off and parental leave.
• Monthly work-from-home and quarterly lifestyle stipends.
• Team-building experiences, virtual social events, and team offsites.