Senior Account Executive (AI)

Location: Sydney or Melbourne, Australia; hybrid working. Applicants must have the legal right to work in Australia.

Company

hirify.global provides AI-powered customer and employee experience orchestration through cloud software that connects people, systems, data, and AI.

What you will do

• Own the end-to-end sales cycle across private healthcare prospects, customers, and opportunities.
• Build strategic relationships with senior healthcare stakeholders and act as a trusted advisor on customer and patient experience solutions.
• Drive new business through prospecting, qualification, account planning, and value-based selling of cloud, AI, automation, contact centre, and customer experience solutions.
• Expand existing accounts through cross-sell, upsell, retention, and adoption initiatives.
• Lead presentations, commercial negotiations, contract execution, and complex enterprise buying cycles.
• Coordinate channel partners and internal teams across solution consulting, legal, customer success, and other functions while maintaining Salesforce pipeline and forecast data.

Requirements

• 8+ years of relevant business-to-business sales experience with a strong record of meeting or exceeding targets.
• Experience managing complex enterprise sales cycles and relationships across multiple customer levels.
• Strong commercial acumen, negotiation, objection-handling, opportunity strategy, and value-based selling skills.
• Ability to acquire new business while growing and retaining existing customer relationships.
• Strong communication, collaboration, organisation, prioritisation, and problem-solving skills.
• Legal authorisation to work in Australia is required.

Nice to have

• Experience selling enterprise software, cloud platforms, contact centre, CRM, customer experience, AI, or automation solutions.
• Experience working with channel partners and combining direct and indirect sales strategies.
• Experience in Australia’s private healthcare sector and knowledge of its business, customer, patient experience, and technology transformation priorities.
• Experience using Salesforce and data-driven sales tools for pipeline management, forecasting, and account strategy.

Culture & Benefits

• Flexible-first ways of working within a global organisation.
• Mentorship, learning programs, leadership development, and education support.
• Paid volunteer time, August Free Fridays, well-being resources, and regionally tailored employee and family programs.
• Work with AI-powered technology used by more than 8,000 organisations worldwide.

Hiring process

• Application review by the Talent Acquisition team and hiring team.
• Zoom interview followed by meetings with the hiring manager and interview team.
• Most processes include no more than five interviews before final steps are communicated.