Personal Banker (Retail Banking)

Location: Southlake, Texas, United States; in-office position

Company

hirify.global is a banking corporation providing retail branch banking services and financial solutions to customers.

What you will do

• Acquire and deepen branch customer relationships through proactive sales and service activities.
• Identify customer needs and recommend hirify.global products and solutions that support financial wellbeing and loyalty.
• Conduct outbound calls, appointment setting, lobby engagement, teller interactions, and service-to-sales conversations.
• Build customer share of wallet through ecosystem partnerships and community relationships.
• Educate customers on transaction management tools and available banking options.
• Manage customer problems, branch operations, and risk in accordance with policies and procedures.

Requirements

• Typically 3+ years of related experience or relevant product knowledge.
• An associate degree or equivalent experience; a comparable combination of education, certifications, and experience may be accepted.
• Knowledge of banking products, retail lending, prospecting, selling, and customer needs.
• Strong customer service, communication, problem-solving, prioritization, and opportunity-identification skills.
• Successful completion of applicable background checks under Consumer Financial Protection Bureau regulations.
• Employment visa sponsorship and STEM OPT participation are not available.

Culture & Benefits

• In-office work environment with an inclusive and supportive workplace culture.
• Medical, prescription, dental, vision, life insurance, disability, and health savings account options.
• 401(k) match, pension, stock purchase plans, dependent care support, and family-related reimbursements.
• Educational assistance, wellness programs, and financial incentives.
• Paid holidays, occasional absence days, parental leave, and 15–25 vacation days depending on career level and service.