Citizens Banker (Banking)

Location: Trappe, Pennsylvania, United States; branch-based work with hours that may include evenings and weekends

Salary: Starting at $25 per hour

Company

hirify.global provides banking services and financial solutions to personal and business customers.

What you will do

• Build lasting relationships with branch customers and provide trusted financial advice.
• Identify customer goals and recommend solutions for spending, saving, borrowing, investing, home buying, and credit needs.
• Introduce customers to digital and mobile banking tools, including the bank’s app and ATMs.
• Collaborate with Wealth Management, Mortgage, and Business Banking partners on complex customer needs.
• Make outbound calls to acquire customers and schedule financial checkup appointments.
• Follow financial policies, cash-handling procedures, and applicable state and local regulations.

Requirements

• High school diploma or GED.
• At least 2 years of sales and customer service experience with a record of meeting or exceeding goals.
• Strong communication, relationship-building, questioning, problem-solving, and multitasking skills.
• Experience recommending and referring products and services through in-person and phone interactions.
• Ability to use digital technology and collaborate with teammates, business partners, and specialists.
• Ability to work branch hours, including possible evenings and weekends, and comply with SAFE Act and NMLS requirements.

Nice to have

• At least 1 year of cash-handling experience.

Culture & Benefits

• Full-time schedule of approximately 40 hours per week.
• Medical, dental, and vision coverage, plus a 401(k) with corporate match.
• Paid time off, paid holidays, parental leave, and paid volunteer time.
• Tuition assistance, training, coaching, career development resources, and mental health support.
• Donation matching, stock purchase programs, and discounts on banking products and other services.

Hiring process

• Qualified candidates must complete a 30–45 minute self-guided video interview assessment within 7 days of receiving the link.
• The assessment includes games and questions and requires a camera- and microphone-enabled smartphone, tablet, or desktop computer.
• Successful candidates proceed to review and hiring manager interview steps.