Care Coordinator II (Healthcare)

Location: Field-based role serving Phillips, Monroe, and Lee Counties, Arkansas; candidates must reside in an assigned county or an Arkansas border city. Travel: 30%.

Salary: $17.84–$28.02 per hour

Company

Healthcare organization connecting members with care and support services.

What you will do

• Conduct member outreach by phone and home visits to discuss care plans, services, resources, and next steps.
• Coordinate care activities with healthcare providers, community organizations, members, caregivers, and internal care teams.
• Respond to member and provider questions or concerns related to care and service plans.
• Support service assessments, screenings, referrals, member education, and continuity of care.
• Document and maintain member records in accordance with state, contractual, and regulatory requirements.

Requirements

• High school diploma or GED; Arkansas Total Care candidates may alternatively qualify with a bachelor's degree in social science or a health-related field.
• One to two years of related experience; Arkansas Total Care applicants with a high school diploma need at least one year coordinating care for developmentally or intellectually disabled or behavioral health clients.
• Must reside in Arkansas or an Arkansas border city and be able to travel approximately 30%.
• Valid driver's license, child and adult maltreatment checks, and drug screening are required for the Arkansas position.
• Ability to coordinate care, identify member needs, make referrals, maintain records, and follow regulatory standards.

Culture & Benefits

• Health insurance, 401(k), stock purchase plans, tuition reimbursement, paid time off, and holidays.
• Meaningful work supporting individuals, families, and communities through improved access to healthcare.
• Flexible work approaches across remote, hybrid, field, and office schedules where applicable.
• Equal opportunity workplace committed to diversity and inclusion.