Assistant Account Director

Location: Flushing, NY, United States; driving to customer sites, work locations, or company facilities may be required, and some travel may be required.

Salary: $110,000–$140,000 per year

Company

hirify.global provides facilities and janitorial services for customer accounts.

What you will do

• Serve as the day-to-day point of contact for assigned customer accounts and maintain client relationships.
• Oversee service delivery, account performance, budgets, contracts, financial targets, and customer deadlines.
• Manage vendor negotiations, competitive RFPs, portfolio reporting, governance meetings, and sales opportunities within existing accounts.
• Lead operational audits, corrective action plans, regulatory inspection support, and initiatives focused on quality, cost savings, sustainability, and efficiency.
• Recruit, hire, train, evaluate, and develop teams while directing work and resolving employee issues.
• Prepare sales presentations, forecast results, and communicate monthly and quarterly initiatives to stakeholders.

Requirements

• Bachelor's degree in a related field and 5+ years of facilities management or janitorial operations experience, including 3+ years managing multiple sites.
• Experience overseeing client relationships, service contracts, budgets, large employee populations, operational metrics, labor utilization, compliance, and customer satisfaction.
• Knowledge of OSHA regulations, workplace safety, environmental compliance, and janitorial industry practices.
• Proficiency with Microsoft Office Suite and workforce management, facilities management, CMMS, or related operational systems.
• Strong communication, presentation, organization, conflict-resolution, and multi-account management skills.
• A valid driver's license may be required.

Culture & Benefits

• Comprehensive benefits packages are offered.
• Work supports teamwork, cooperation, performance excellence, and employee development.
• Employment follows company policies, procedural standards, and applicable workplace safety requirements.
• Reasonable accommodations may be provided for individuals with disabilities.