Director, Social Engagement (Healthcare)

Location: United States, with the primary location in New York City or another hirify.global U.S. office; hybrid work and the ability to work physically from a hirify.global office are required. Business travel within the U.S. may be required up to 10% of the time. Permanent U.S. work authorization is required.

Annual base salary: $176,600–$294,300. Tampa, FL salary range: $158,800–$264,600.

Company

hirify.global is a global pharmaceutical and healthcare company developing medicines and vaccines.

What you will do

• Set the organic social engagement vision and strategy across hirify.global-branded and hirify.global for All social media handles.
• Lead editorial calendars, platform-native content programs, governance, resourcing, and agency operations.
• Oversee community management, moderation, listening, issue escalation, adverse-event response, and safety reporting.
• Manage end-to-end content operations, including briefing, review, publishing, optimization, expiration, and archiving.
• Define KPIs, dashboards, monthly readouts, quarterly performance reviews, and organic/paid media attribution.
• Lead, coach, and develop social engagement experts while coordinating with Communications, Marketing, Digital, Medical, Legal, Regulatory, Safety, analytics, and agency partners.

Requirements

• 8+ years of experience in social media, community management, communications, or a related field, including leadership of complex programs and teams.
• Experience setting social strategy, building brand communities, and leading editorial and engagement operations at scale.
• Advanced social listening, moderation, crisis escalation, analytics, and enterprise social platform experience, such as Sprinklr.
• Strong knowledge of medical, legal, and regulatory review processes, content approvals, expirations, and lifecycle management.
• Demonstrated people leadership, stakeholder management, executive presence, judgment, and ability to operate in a highly matrixed organization.
• Permanent U.S. work authorization is required; U.S. work visa sponsorship is not available.

Nice to have

• Healthcare experience.
• Experience with influencer and partner content, short video, carousels, polls, and other platform-native formats.
• Experience managing agency and vendor scopes, budgets, performance expectations, and integration.

Culture & Benefits

• Hybrid work aligned with hirify.global company policy.
• Participation in the Global Performance Plan with a 20% bonus target.
• Eligibility for a share-based long-term incentive program.
• Benefits include a 401(k) with hirify.global matching and retirement contributions, paid vacation, holidays, caregiver and medical leave, and medical, prescription, dental, and vision coverage.
• Relocation assistance may be available based on business needs and eligibility.