Community Manager & Brand Fans Club Leader

Location: Cincinnati General Offices, United States

Salary: $110,000–$165,300 per year, plus potential bonus and benefits.

Company

Procter & Gamble develops and markets a portfolio of consumer brands.

What you will do

• Build and manage platform-specific content calendars and execute social content, campaigns, PR moments, and consumer-generated content.
• Manage daily community interactions across Instagram, TikTok, Facebook, Reddit, and YouTube.
• Write on-brand responses that strengthen consumer relationships and support brand advocacy.
• Use social listening and analytics tools to monitor sentiment, community health, and campaign performance.
• Identify emerging trends and convert community insights into marketing activations and product ideas.
• Collaborate with brand, media, communications, design, compliance, quality, CRM, loyalty, and external partner teams.

Requirements

• 2+ years of experience in social media management, community engagement, digital marketing, or content strategy.
• Excellent writing and editing skills with strong storytelling ability.
• Hands-on or leadership experience creating video, written, visual, and social media content.
• Experience with major social platforms and knowledge of audience nuances and platform best practices.
• Comfort with analytics and reporting to measure impact and optimize performance.
• Bachelor’s degree.

Nice to have

• Experience with social listening tools such as Brandwatch or Sprinklr.
• Experience in influencer marketing, crisis communications, or community growth.
• Knowledge of or interest in CRM systems and loyalty program management.
• Ability to lead or influence cross-functional teams toward shared social goals.

Culture & Benefits

• Full-time employment with salary, potential bonus, and benefits.
• Equal employment opportunity and reasonable accommodation during hiring and employment.
• Immigration sponsorship is not available for this role.
• Employment eligibility is subject to applicable US work authorization requirements; Procter & Gamble participates in E-Verify.