Services Principal - Professional Services

Location: Virtual, United States; willingness to travel to assigned accounts approximately 30–50%

Company

hirify.global provides professional, managed, consulting, advisory, cloud, security, infrastructure, AI, data, and adoption services for enterprise clients.

What you will do

• Own the services relationship across a portfolio of strategic enterprise accounts and advise senior client stakeholders.
• Build account plans with Account Executives, identify whitespace, and develop services expansion strategies.
• Shape strategic opportunities before an SOW is defined through assessments, workshops, roadmaps, and business cases.
• Connect technology and platform initiatives with assessment, design, implementation, migration, optimization, adoption, and managed services.
• Lead executive services reviews, address delivery escalations, protect client relationships, and coordinate internal architects, consultants, practice leaders, and delivery executives.
• Develop proposals, maintain the services pipeline, drive cross-sell and lifecycle expansion, and route client feedback into the services organization.

Requirements

• 10+ years of experience in professional services, consulting, or technology services, including at least 5 years in a client-facing growth role managing an account portfolio.
• Proven success growing services revenue in large enterprise accounts, including managed services and recurring advisory engagements.
• Executive-level communication skills with CIOs, CTOs, and infrastructure executives.
• Working fluency across hybrid infrastructure, cloud, data and AI, cybersecurity, and managed operations, with depth in at least one area.
• Experience operating between Sales and Delivery through influence rather than direct authority.
• Bachelor’s degree or equivalent experience; must be able to travel to assigned accounts approximately 30–50%.

Nice to have

• Background with a value-added reseller, systems integrator, managed service provider, or consultancy.

Culture & Benefits

• Virtual work arrangement in the United States.
• Equal employment opportunity and anti-discrimination protections.
• Work involves extended periods at a desk and on a computer.
• Ability to lift up to 15 pounds occasionally is required.