Patient Services Rep - Pediatrics Full-time Days

Location: 885 Roosevelt Rd., Glen Ellyn, Illinois, United States; onsite daytime work in a medical practice office

Salary: $19.00–$24.70 per hour

Company

hirify.global is a healthcare organization focused on patient-centered care and improving health outcomes.

What you will do

• Greet pediatric patients and provide customer service in person and by phone.
• Register patients, verify insurance, collect co-pays and balances, and update demographic information.
• Answer calls, schedule appointments, coordinate outside testing, and direct patient inquiries.
• Review Epic charts, verify consents and insurance cards, and prepare charts for appointments.
• Process medical record requests and file test and procedure results according to protocol.
• Complete daily reconciliation and support accurate, confidential, and safe office operations.

Requirements

• High school diploma or GED equivalent.
• 0–2 years of customer service experience.
• Ability to work onsite during the day in a medical practice office.
• Strong attention to patient confidentiality, safety, and information accuracy.
• Experience with patient registration, scheduling, insurance verification, or medical records is relevant to the role.

Nice to have

• Bachelor’s degree.
• 1–3 years of physician office experience.
• Working knowledge of medical terminology.

Culture & Benefits

• Patient-first workplace focused on better healthcare.
• Tuition reimbursement and loan forgiveness programs.
• 401(k) matching and lifecycle benefits.
• Benefits supporting physical, emotional, and financial well-being.
• Employment is subject to a background check, including criminal history review, in accordance with applicable Illinois and other laws.