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3 дня назад

Front End Lead Full Time

19 - 24$
Формат работы
onsite
Тип работы
fulltime
Грейд
lead
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Front End Lead Full Time (Retail Operations): Supervising frontline operations, coaching team members, and delivering membership and customer service results with an accent on cashier operations, member engagement, and operational standards. Focus on leading cashiers and membership staff, managing point-of-sale and self-checkout processes, and resolving member service issues efficiently.

Location: West Nyack, NY #0077; onsite retail club role

Compensation: $19.50–$24.38 per hour

Company

hirify.global operates membership-based wholesale clubs and employs more than 30,000 team members.

What you will do

  • Supervise cashiers, self-checkout, and membership desk operations in the absence of the Front End Manager.
  • Coach, train, motivate, and develop frontline team members while supporting engagement and performance.
  • Drive membership acquisition, retention, loyalty, and member experience results.
  • Manage point-of-sale closing, payments, refunds, credits, receipts, coupons, and merchandise scanning.
  • Resolve escalated member service issues and assist with self-checkout and scan-and-pan technical difficulties.
  • Maintain GOLD service, cleanliness, signage, stocking, safety, compliance, and daily club standards.

Requirements

  • Regular, predictable, full attendance is essential.
  • Basic math skills are required.
  • Prior leadership experience is preferred.
  • Prior membership or sales experience is preferred.
  • Prior cashier experience is preferred.
  • Ability to move frequently, bend, reach, stoop, and lift objects up to 50 pounds; heavier objects may require assistance.

Culture & Benefits

  • Weekly pay.
  • Complimentary BJ’s Club Card and supplemental household membership.
  • Paid vacation, personal, sick, holiday, bereavement, and jury duty leave, subject to eligibility.
  • Medical, dental, vision, HSA, and flexible spending account options.
  • 401(k) plan with company match and an employee stock purchase plan with a 15% discount, subject to eligibility.

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