Sr. Executive Technology Support Lead (Apple/Microsoft)

Location: Los Angeles, CA, USA; support covers office, remote work, travel, residences, meetings, events, and off-sites.

Salary: $135,000–$200,000 per year, plus a possible discretionary bonus.

Company

hirify.global is part of The Wonderful Company, a privately held global company producing food, beverage, wine, real estate, and supply chain businesses.

What you will do

• Own end-to-end white-glove technology support for senior executives, Executive Assistants, and their teams.
• Provide on-call support, including evening and weekend coverage through an established rotation.
• Lead executive technology initiatives such as site build-outs, network and AV architecture, deployments, upgrades, and infrastructure projects.
• Prepare and support board meetings, leadership off-sites, executive travel, and company events.
• Troubleshoot complex hardware, software, network, security, conferencing, cloud, SaaS, and smart-device issues through resolution.
• Architect secure custom solutions and AI-powered automations, maintain operational documentation, and mentor team members.

Requirements

• 5+ years of direct experience supporting senior executives.
• 5+ years supporting Windows 11 and the Apple ecosystem, including iPhone, iPad, Apple Watch, iOS, iPadOS, watchOS, Apple IDs, iCloud, accessories, and mobile device management.
• 5+ years supporting Microsoft 365, Exchange Online, Microsoft Teams, Zoom, and related collaboration platforms.
• Strong cross-platform troubleshooting skills across Apple, Microsoft, mobile, conferencing, networking, AV, cloud, SaaS, security, and smart-home technologies.
• Experience supporting wearables and connected smart devices, including Oura Ring, as well as residential automation systems such as Lutron and Crestron.
• Exceptional urgency, discretion, executive presence, communication, judgment, adaptability, and attention to detail.

Culture & Benefits

• Medical, vision, and dental coverage with 401(k) match eligibility.
• 24/7 physician consultations, virtual mental health resources, life coaching, and fitness reimbursements.
• Career advancement, internal mobility, leadership development, learning resources, and mentorship.
• Employee community groups, continuous improvement training, and opportunities to support charitable initiatives.