6 дней назад
Assistant Manager (Hospitality)
31 000 - 34 750GBP
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Описание вакансии
Текст:
TL;DR
Assistant Manager (Hospitality): Leading the day-to-day operation of a busy Farmhouse Inn, developing the team, and delivering consistent food and customer service standards with an accent on shift leadership, hospitality operations, and family-focused customer experiences. Focus on coaching staff, driving sales across food and drinks, maintaining safety and compliance, and leading the business during the General Manager’s absence.
Location: Wallace Well Farm, Nova Business Park, Glasgow, Lanarkshire, United Kingdom. This is a full-time, on-site hospitality role.
Salary: £31,000–£34,750 per year plus bonus.
Company
operates hospitality venues including pubs, inns and hotels, with a focus on food, service and welcoming customer experiences.
What you will do
- Support the General Manager with the day-to-day operation of a busy Farmhouse Inn.
- Lead shifts, set customer service standards and step up during the General Manager’s absence.
- Coach, motivate and develop the hospitality team through visible leadership and strong communication.
- Drive sales across food, drinks, carvery service and family-focused customer occasions.
- Maintain high standards for food quality, cleanliness, food safety, health and safety and compliance.
- Support events, busy trading periods and community-focused activities while building customer relationships.
Requirements
- Previous experience as an Assistant Manager, Supervisor, Team Leader or in a similar hospitality role.
- Strong people-management, communication, coaching and team-development skills.
- Confidence managing a busy operation, prioritising effectively and leading by example.
- Commercial awareness and an interest in growing the business.
- Passion for hospitality, food and high-quality customer service.
- Willingness to work in a hands-on, fast-paced and family-friendly hospitality environment.
Culture & Benefits
- Career development opportunities across , including training, development programmes and apprenticeships.
- Employee discounts across brands, inns and hotels, including discounts for loved ones.
- Employee Assistance Programme covering mental health, wellbeing and financial and legal advice.
- Enhanced family-friendly maternity and paternity policies and support as a Menopause Friendly Employer.
- Refer a Friend scheme with the opportunity to earn up to £1,500.
- Wagestream access to pay as it is earned, plus retail discounts.
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