Patient Access Supervisor (AI)

Location: On-site at Stamford Main in Stamford, CT; candidates must reside in and be authorized to work in the United States.

Salary: $47,400–$59,250 per year, based on experience.

Company

hirify.global provides technology-enabled revenue cycle management and related solutions for hospitals, health systems, and affiliated physician groups across the United States.

What you will do

• Coordinate patient registration and pre-registration activities, monitor daily productivity, and communicate performance expectations.
• Track department metrics including point-of-service collections, wait times, overtime, productivity, and other operational indicators.
• Assign staff schedules, manage rotations, time off, call-offs, and on-call coverage while balancing productivity and overtime.
• Monitor upfront collections, assign goals, provide coaching, and take corrective action when needed.
• Lead staff training, audits, evaluations, process improvement projects, and ongoing education.
• Support Patient Access Leadership, facility operations, department meetings, and service excellence initiatives.

Requirements

• Certified Healthcare Access Management (CHAM) certification.
• Certified Revenue Cycle Representative (CRCR) certification.
• High school diploma or GED.
• Ability to lead and direct others, analyze operational data, and use Microsoft Office.
• Knowledge of registration, insurance, scheduling, verification, and hospital billing.
• Must reside in and be authorized to work in the United States; the role requires on-site work in Stamford, CT.

Nice to have

• Associate or bachelor's degree.
• 2–3 years of supervisory experience in healthcare or business.
• Advanced experience applying AI to team management, process improvement, and technology experimentation.

Culture & Benefits

• Comprehensive healthcare, paid time off, retirement, and well-being benefits.
• Bonus and incentive programs, including recognition for strong performance.
• Paid professional certifications and tuition reimbursement.
• Opportunities for career advancement in a culture focused on collaboration, growth, innovation, and work-life flexibility.