Manager-Patient Access

Location: Onsite across Glenview, Grayslake, Deerfield, Vernon Hills, and Gurnee, Illinois. Includes a rotating on-call schedule and flexible mid-morning and late-afternoon hours.

Salary: $40.58–$54.79 per hour

Company

hirify.global is a healthcare organization focused on patient-first care and provides hospital, practice, scheduling, registration, referral, and financial access services.

What you will do

• Lead access operations across registration, scheduling, telecom, physician referrals, financial clearance, and financial counseling.
• Manage operating and capital budgets, resources, quality outcomes, and key performance indicators.
• Recruit, retain, train, coach, and develop staff while ensuring operational competence.
• Translate organizational and division goals into effective department plans and service delivery.
• Monitor patient and customer satisfaction, gather feedback, and implement improvement initiatives.
• Collaborate with medical leadership on programs, systems, technical education, and quality management.

Requirements

• Bachelor's degree in healthcare or a related field.
• Progressive leadership experience.
• Excellent communication and interpersonal skills.
• Strong problem-solving and decision-making skills, including the ability to resolve issues.
• Ability to work onsite across the specified Illinois locations with rotating on-call coverage and a flexible schedule.

Nice to have

• Master's degree.
• Experience managing, measuring, and reporting on automated call centers or contact centers.

Culture & Benefits

• Patient-first workplace focused on better healthcare.
• Tuition reimbursement and loan forgiveness programs.
• 401(k) matching and lifecycle benefits.
• Benefits supporting physical, emotional, and financial well-being.
• Background checks are conducted for newly hired team members and some internal transfers.