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3 дня назад

Claims Appraiser - Auto Estimatics

63 089 - 82 000$
Формат работы
hybrid/onsite
Тип работы
fulltime
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Claims Appraiser - Auto Estimatics (Auto Insurance): Completing vehicle damage estimates from photos and in-person inspections while supporting customers, repair shops, and claim handlers through the claims process with an accent on automated estimating systems, damage evaluation, and coverage-related communication. Focus on assessing reparability and causation, handling supplemental estimates, and resolving complex customer and repair issues in a remote-field territory.

Location: Oklahoma City, Oklahoma; candidates should reside within a commutable distance of the territory. This Remote-Field role combines virtual estimates from home with in-person appointments at body shops and customer locations. Work outside the assigned territory, flexible shifts, overtime, and irregular hours may be required.

Salary: $63,089.65–$82,000 annually, plus potential incentive pay of up to 15% of base salary.

Company

hirify.global provides insurance and claims services focused on helping customers, supporting communities, and improving the customer experience through technology.

What you will do

  • Collect vehicle information from repair shops and customers and prepare initial and supplemental repair estimates using photos and in-person inspections.
  • Use automated estimating systems to evaluate vehicle damage, repairability, causation, market value, bid content, and photo documentation.
  • Provide technical support to claim handlers on vehicle repair issues.
  • Explain coverage and guide insureds through the claims process while delivering responsive customer service.
  • Handle inbound and outbound calls with customers and repair shops, including interactions involving strong emotions or concerns.

Requirements

  • Experience in auto collision repair, auto damage estimating, or auto insurance appraisal.
  • Excellent customer service, critical thinking, decision-making, written communication, and verbal communication skills.
  • Ability to multitask across technical platforms and demonstrate accountability and resourcefulness.
  • Physical agility for stooping, bending, and lifting required to evaluate vehicle damage and prepare estimates.
  • Valid driver’s license and residence within commuting distance of the Oklahoma City territory.
  • Successful completion of required training, licensing exams, Motor Vehicle Record checks, background checks, and any required pre-employment assessments.

Nice to have

  • Motor Vehicle Physical Damage Appraiser License.
  • Knowledge of CCC One or Mitchell.
  • I-CAR Platinum Certification.

Culture & Benefits

  • Standard 38:45-hour work week with flexible work-life balance policies.
  • Health, dental, vision, telemedicine, and mental health coverage, with hirify.global paying most of the healthcare premium.
  • Training, tuition assistance, mentoring, and employee resource groups.
  • Paid time off, up to 20 days initially, parental leave, paid holidays, bereavement leave, and community service or education support days.
  • 401(k) plan with company contributions of up to 7%, financial coaching, and additional family and financial support programs.

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