Claims Appraiser - Auto Estimatics
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Location: Oklahoma City, Oklahoma; candidates should reside within a commutable distance of the territory. This Remote-Field role combines virtual estimates from home with in-person appointments at body shops and customer locations. Work outside the assigned territory, flexible shifts, overtime, and irregular hours may be required.
Salary: $63,089.65–$82,000 annually, plus potential incentive pay of up to 15% of base salary.
Company
provides insurance and claims services focused on helping customers, supporting communities, and improving the customer experience through technology.
What you will do
- Collect vehicle information from repair shops and customers and prepare initial and supplemental repair estimates using photos and in-person inspections.
- Use automated estimating systems to evaluate vehicle damage, repairability, causation, market value, bid content, and photo documentation.
- Provide technical support to claim handlers on vehicle repair issues.
- Explain coverage and guide insureds through the claims process while delivering responsive customer service.
- Handle inbound and outbound calls with customers and repair shops, including interactions involving strong emotions or concerns.
Requirements
- Experience in auto collision repair, auto damage estimating, or auto insurance appraisal.
- Excellent customer service, critical thinking, decision-making, written communication, and verbal communication skills.
- Ability to multitask across technical platforms and demonstrate accountability and resourcefulness.
- Physical agility for stooping, bending, and lifting required to evaluate vehicle damage and prepare estimates.
- Valid driver’s license and residence within commuting distance of the Oklahoma City territory.
- Successful completion of required training, licensing exams, Motor Vehicle Record checks, background checks, and any required pre-employment assessments.
Nice to have
- Motor Vehicle Physical Damage Appraiser License.
- Knowledge of CCC One or Mitchell.
- I-CAR Platinum Certification.
Culture & Benefits
- Standard 38:45-hour work week with flexible work-life balance policies.
- Health, dental, vision, telemedicine, and mental health coverage, with paying most of the healthcare premium.
- Training, tuition assistance, mentoring, and employee resource groups.
- Paid time off, up to 20 days initially, parental leave, paid holidays, bereavement leave, and community service or education support days.
- 401(k) plan with company contributions of up to 7%, financial coaching, and additional family and financial support programs.
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