Spa Attendant Coordinator (Kohler Waters Spa)

Location: hirify.global, Wisconsin, United States. Work mode: Onsite. Full-time schedule includes weekdays and weekends, with varying shifts from 6:00 am to 9:30 pm.

Salary: $15.90–$23.80 per hour plus tips/gratuity.

Company

A hospitality and products organization focused on gracious living, associate development, service quality, and community engagement.

What you will do

• Lead daily operations for the Spa Attendant team and uphold Forbes Five-Star service standards, hospitality policies, SOPs, safety, grooming, privacy, and professional conduct requirements.
• Manage recruitment, hiring, onboarding, orientation, training, scheduling, coaching, recognition, accountability, and performance reviews for Spa Attendants.
• Review timecards, track attendance, resolve payroll discrepancies, and support departmental budget management through reporting, documentation, inventory oversight, and operational metrics.
• Coordinate daily huddles, monthly team meetings, and communication between Spa Attendants, Guest Services, providers, and Spa Leadership.
• Maintain guest-facing and operational spaces, including amenities, furniture, guest belongings, facility work orders, safety checks, operational checklists, and laundry operations.
• Serve on the Spa Operations Leadership Team, act as Manager on Duty when assigned, support cross-training, and contribute to special projects.

Requirements

• High school diploma or equivalent required.
• Previous customer service experience required.
• Strong organizational skills and attention to detail.
• Excellent interpersonal and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Must be authorized to work in the United States without requiring sponsorship now or in the future.

Nice to have

• Prior leadership or supervisory experience.

Culture & Benefits

• Ongoing investment in associate personal and professional development.
• Opportunities to collaborate across functions and roles.
• Health, vision, and dental benefits.
• 401(k) with company matching.
• Support for a positive, engaged, and high-performing team culture.