Claims Appraiser - Auto Estimatics

Location: Santa Monica, California, United States. Remote-field work combines virtual estimates from home with in-person appointments at body shops and customer locations. Candidates should reside within a commutable distance of the territory and may need to work outside the assigned territory. Flexible shifts, overtime, and irregular hours may be required.

Salary: $69,398.62–$91,000.00 per year, plus potential yearly incentive pay of up to 15% of base salary.

Company

hirify.global provides insurance services and uses technology to support customer connections and claims experiences.

What you will do

• Collect vehicle information from repair shops and customers and prepare initial and supplemental estimates using photos or in-person inspections.
• Use automated estimating systems to create repair estimates.
• Evaluate vehicle damage, causation issues, market value, repairability, bid content, and photo documentation.
• Provide technical support to claim handlers on vehicle repair issues.
• Communicate with customers and repair shops by phone and provide service throughout the claims process.
• Conduct inspections and appointments using a mobile office or vehicle.

Requirements

• Experience in auto collision repair, auto damage estimating, or auto insurance appraisal.
• Strong customer service, critical thinking, decision-making, written communication, and verbal communication skills.
• Ability to multitask across technical platforms and demonstrate accountability and resourcefulness.
• Physical agility for stooping, bending, and some lifting while evaluating vehicle damage.
• A valid driver's license is required.
• Successful completion of required training, proficiency and licensing exams, Motor Vehicle Record checks, background checks, and pre-employment assessments.

Nice to have

• Motor Vehicle Physical Damage Appraiser License.
• Knowledge of CCC One or Mitchell.
• I-CAR Platinum Certification.

Culture & Benefits

• Standard 38:45-hour work week with a focus on work-life balance.
• Health, dental, vision, telemedicine, and mental health coverage options.
• Training programs, tuition assistance, mentoring, and employee resource groups.
• Paid time off, parental leave, paid holidays, and community service or education support days.
• Retirement savings through a 401(k) plan with company contributions of up to 7% of salary.

Hiring process

• Complete required training, licensing exams, Motor Vehicle Record checks, background checks, and pre-employment assessments as applicable.
• Candidates who have previously completed an assessment may be asked to participate in additional testing.