Facilities Maintenance Manager (Temporary)

Location: Boston Hub, United States. Hybrid work is expected, with an average of 3 days per week in the office and a preferred team day on Thursdays.

Salary: $107,885–$161,827 per year.

Company

hirify.global operates a retail store portfolio supported by Retail Store Operations across the United States and Canada.

What you will do

• Oversee maintenance, repairs, and operational performance across multiple retail locations through an outsourced facilities maintenance provider.
• Manage vendor governance, including service reviews, performance expectations, escalation paths, accountability standards, and quarterly scorecards.
• Build standardized workflows for work orders, approvals, escalations, reporting, and service management.
• Strengthen preventive maintenance programs and develop an HVAC reliability program based on asset inventories, equipment assessments, and replacement priorities.
• Create standard operating procedures, troubleshooting guides, operational playbooks, and an operations handbook.
• Develop KPI reporting and leadership dashboards covering spend, service levels, recurring issues, and asset health.

Requirements

• Experience delivering commercial HVAC programs, equipment lifecycle planning, and preventive maintenance initiatives.
• Experience managing external maintenance vendors and holding them accountable for performance.
• Experience building facilities maintenance processes using ServiceChannel or a similar facilities management platform.
• Experience leading maintenance activities involving HVAC and other critical building systems across multiple locations.
• Experience creating operational standards, workflows, procedures, or governance documentation.
• Ability to apply data analysis and reporting to maintenance planning, prioritization, and operational decisions.

Nice to have

• Experience developing maintenance reporting and KPI dashboards.
• Structured project management experience delivering facility improvements.
• Experience supporting high-volume retail or attraction-based environments.
• Experience with mechanical, electrical, plumbing, or life-safety systems.

Culture & Benefits

• Temporary full-time contract with an approximate duration of 12 months.
• Hybrid work policy with an assigned primary workplace.
• Paid family care leave, life and disability insurance, wellbeing programs, and colleague discounts.
• Bonus eligibility based on achieved goals.
• Inclusive workplace focused on safety, belonging, equal opportunity, and employee wellbeing.