Client Partner (AI/ERP Automation)

Location: On-site in Munich, Cologne, or Dusseldorf, Germany, with a minimum one-month onboarding period at the Zurich headquarters and regular travel to client sites across the DACH region.

Company

hirify.global is a majority employee-owned SaaS scale-up providing an agentic platform that automates finance and operations processes for enterprise customers.

What you will do

• Own net revenue retention, expansion, and client outcomes across a focused portfolio of strategic enterprise customers.
• Lead late-stage commercial discussions, shape delivery approaches, and own client kick-offs.
• Manage executive relationships with CFOs, COOs, and Heads of Shared Services, including steering committee leadership.
• Orchestrate project management, integrations, consulting, automation, and support functions without directly managing them.
• Track value realization from go-live, lead delivery escalations, and require recovery plans when projects go off track.
• Identify account expansion opportunities and translate customer feedback into product and engineering priorities.

Requirements

• Master's degree in Business, Finance, Engineering, or a related field.
• 6+ years of experience in strategy consulting, enterprise customer success, account leadership, or senior delivery roles with commercial accountability.
• Experience owning senior client relationships in complex, multi-stakeholder organizations and running executive steering committees.
• Strong understanding of enterprise finance and supply chain processes, including how ERP systems are used.
• Fluent German and English, spoken and written.
• Ability to work on-site in Germany, complete onboarding in Zurich, and travel regularly across the DACH region.

Nice to have

• Experience with ERP, accounts payable automation, or AI-driven enterprise SaaS.

Culture & Benefits

• High-ownership environment with influence over projects, outcomes, and career direction.
• Cross-functional work with engineers, data scientists, business leaders, and enterprise customers.
• Structured career progression with paths into leadership, senior commercial roles, or delivery and consulting management.
• Majority employee ownership and a stock option program.
• Paid visits and stays at the Zurich headquarters, including team days, all-hands meetings, and offsites.
• Continuous learning and exposure to AI-driven automation technology.