Partner Engagement Manager (AI)

Location: On-site in Grafenwöhr, Germany

Compensation: $150K–$180K, plus equity and bonus

Company

hirify.global builds collaboration and AI-powered workflow software for military planning and operational coordination.

What you will do

• Serve as the customer's trusted technical partner and maintain power-user expertise in the hirify.global platform.
• Translate product updates into practical customer workflows and deliver ongoing role-specific training.
• Identify workflow gaps and drive adoption through configuration, coaching, and optimization.
• Lead or support military planning exercises and coordinate incident response with customers and product engineering.
• Communicate user needs and product improvement opportunities to the product team.
• Support expansion and upsell opportunities with Allies and Partners.

Requirements

• Current Top Secret clearance with eligibility for SCI and access to DOD facilities and installations.
• Proven experience leading operational planning in a military context, preferably at a multi-star headquarters.
• Experience with large staff planning, military planning exercises, and software deployment on classified networks.
• Experience expanding a technology or software presence within customer organizations.
• Customer support experience, including face-to-face and remote incident coordination.
• Strong technical, interpersonal, communication, problem-solving, and organizational skills.

Nice to have

• Professional Military Education or equivalent service experience in large staff planning.
• Experience navigating large government organizations and bureaucratic processes.

Culture & Benefits

• Remote-first organization with flexible work hours, although this role is performed on-site with customers.
• Unlimited paid time off and annual company summit trips.
• Health, dental, vision, and life insurance.
• 401(k) plan with company match and eight weeks of fully paid parental leave.
• $1,000 annual home office budget, plus equity and bonus opportunities.