Manager, US Commercial Contract Operations (Pharmaceutical)

Location: Princeton, New Jersey, United States. Hybrid 70/30 model with 70% in-office collaboration.

Salary: $109,200–$174,600 per year, with potential bonus, incentive compensation, or equity eligibility.

Company

hirify.global develops mRNA technology and medicines within a biotechnology and healthcare-focused organization.

What you will do

• Implement and maintain Market Access contracts by translating executed terms into accurate system setup and operational requirements.
• Oversee Chargebacks and Rebates payments, resolve disputes, and coordinate with internal teams and Wholesaler partners.
• Manage outsourced Contract Operations providers and hold them accountable for quality and performance.
• Design quality-assurance, reconciliation, monitoring, reporting, and dashboard processes; investigate discrepancies and drive resolution.
• Collaborate with Commercial Operations, Finance, Digital, Sales, distributors, wholesalers, and contract owners.
• Maintain SOX controls, procedures, workflow governance, training materials, and business-continuity practices while improving processes with automation and AI-enabled tools.

Requirements

• Bachelor’s degree in business, healthcare, or a related field.
• At least 5 years of experience in contract management, pricing, or Market Access within the pharmaceutical or healthcare industry.
• Knowledge of contract administration or revenue management processes, including Pricing, Customer Eligibility, Membership, Chargebacks, or Rebates.
• Experience managing operational processes and driving accountability across internal teams and external partners.
• Strong Excel, reporting, dashboard, data-analysis, problem-solving, communication, negotiation, and influencing skills.
• Ability to work in the Princeton office under the 70/30 in-office model.

Nice to have

• Model N experience.
• Experience with system enhancements, testing, automation, or AI tools.
• Familiarity with SOX compliance and contract governance.
• Expertise in U.S. pharmaceutical pricing, reimbursement, and contracting.

Culture & Benefits

• Healthcare and voluntary benefit programs.
• Fitness, mindfulness, and mental health support.
• Family planning benefits, including fertility, adoption, and surrogacy support.
• Paid time off, volunteer days, sabbatical, global recharge days, and discretionary year-end shutdown.
• Savings and investment programs plus location-specific perks.
• In-person collaboration, teamwork, innovation, and direct mentorship.