Business System Analyst (SCM System Support) - Bilingual (English/Korean)

Location: Plano, TX, USA

Salary: USD 90,000–100,000 per year

Company

hirify.global provides business support and technology services, including SCM system operations and client-focused operational assistance.

What you will do

• Act as the first point of contact for SCM system inquiries and administrative issues.
• Analyze forecast, allocation, channel, sell-out, inventory, and other SCM data.
• Maintain data integrity and interfaces between SCM systems.
• Gather business requirements, document meetings, and communicate needs to the development team at headquarters in Korea.
• Validate new SCM features, train users, and provide feedback on system improvements.
• Monitor system irregularities and provide technical and advisory support to maintain business continuity.

Requirements

• Experience analyzing SCM processes, data, and interfaces between multiple systems.
• Strong analytical skills with attention to detail and accuracy.
• Business-level bilingual communication in English and Korean is required.
• BS/BA or higher in an information management-related field.
• Ability to work independently and collaboratively, manage multiple priorities, and deliver under tight deadlines.

Nice to have

• 5+ years of functional experience in supply chain management, including forecasting, RTF, and allocation.
• Advanced Planning system experience.
• Experience using generative AI tools such as Claude Chat or Cowork.

Culture & Benefits

• Medical, vision, and dental insurance.
• 401(k) plan.
• Paid sick hours.
• Fast-paced environment with independent and team-based work.