Sr Operations Professional-U-3

Location: Minneapolis, Minnesota; employees work in the office at least four days per week and may work from home one day per week.

Base salary: $44,000–$66,600 per year, plus potential variable compensation.

Company

hirify.global is a diversified financial services provider serving individual, small business, and institutional clients through financial planning, asset management, and insurance businesses.

What you will do

• Process high-volume outgoing money movement transactions accurately and within established service levels.
• Use multiple systems to process transactions, track activity, and take appropriate action.
• Research, investigate, and resolve transaction-related inquiries with internal teams and business partners.
• Provide timely communication and customer service while meeting productivity, quality, and accuracy goals.
• Identify process improvements and support departmental projects and operational excellence initiatives.
• Follow operational procedures, industry regulations, and compliance requirements.

Requirements

• High school diploma or GED.
• 1–3 years of relevant experience; post-secondary education and relevant work experience may be combined.
• Previous operations, processing, or customer service experience.
• Ability to research and resolve problems and manage multiple priorities in a fast-paced transaction environment.
• Understanding of company and industry regulatory requirements.
• Strong written and verbal communication skills, attention to detail, and ability to meet accuracy standards in high-volume processing.
• Valid US work authorization without current or future visa sponsorship requirements is mandatory.

Nice to have

• Ability to understand and communicate complex issues.
• Product-specific or financial services industry experience.

Culture & Benefits

• In-office collaboration supports face-to-face communication, idea sharing, productivity, and relationship building.
• Hybrid flexibility includes working from home one day per week, subject to role-specific requirements.
• Benefits include vacation time, sick time, 401(k), and health, dental, and life insurance.
• Some roles are eligible for bonuses, commissions, and/or long-term incentives.