Senior Manager – Global Manufacturing Process Improvement

Location: Frederick, Maryland, United States. The role combines office-based work with physical activity in field and production environments and requires domestic and international travel.

Salary: $118,700–$211,300 per year.

Company

JLG, an Oshkosh company, develops access equipment including mobile elevating work platforms, telehandlers, utility vehicles, and accessories for customers worldwide.

What you will do

• Design and deploy global manufacturing process improvement systems, standards, playbooks, metrics, and governance.
• Own the enterprise approach for First Pass Yield and Defects Per Unit and drive adoption across sites, regions, and business units.
• Lead zero-defect initiatives, process variation reduction, containment, root cause analysis, corrective action, and sustainable resolution.
• Coach Manufacturing Engineering, Industrial Engineering, Operations, and Quality teams on 8D, A3, DMAIC, Six Sigma, and structured problem solving.
• Integrate process and quality activities into new product development and manufacturing launches, including APQP, PFMEAs, Control Plans, and Reaction Plans.
• Use customer, warranty, field-quality, engineering, statistical, and data analysis to prioritize improvement investments.

Requirements

• Bachelor’s degree in Engineering, Operations Management, or a related field.
• At least eight years of related experience in manufacturing engineering, process engineering, continuous improvement, industrial engineering, or manufacturing quality.
• Demonstrated success leading improvement projects from problem definition through validated and sustained results.
• Experience leading, coaching, or influencing cross-functional teams in a discrete manufacturing environment.
• Knowledge of PFMEA, Control Plans, SPC, MSA, process capability, APQP, and complex processes such as assembly, fabrication, welding, machining, automation, or paint operations.
• Proficiency with Minitab, JMP, Excel, Power BI, or similar data analysis tools; willingness to travel domestically and internationally.

Nice to have

• Lean Six Sigma Black Belt certification; Master Black Belt experience is a plus.
• Experience deploying an improvement or operating system across multiple manufacturing sites.
• Experience with zero-defect strategies, error proofing, process controls, layered audits, and escape analysis.

Culture & Benefits

• People-first culture with opportunities to support professional growth and success.
• Reasonable accommodations are available for qualified individuals with disabilities.
• Work spans office, production-floor, and field environments with varying terrain, temperatures, and noise levels.
• Physical duties may include walking, standing, climbing stairs, and lifting up to 50 pounds.