Senior Customer Engineer (LATAM)

Location: Texas, US (Remote); travel as needed.

Company

hirify.global provides a product intelligence and analytics platform used by more than 29,000 companies to understand product usage and make data-informed decisions.

What you will do

• Advise prospects and customers on data architecture, governance, instrumentation, and business outcomes.
• Lead technical qualification, customised product demonstrations, and executive-level consultations during deal cycles.
• Scope and execute proof-of-concept projects, including data ingestion, architecture, success criteria, and analytics rollout strategies.
• Partner with Account Executives to support revenue growth and serve as the primary technical contact for customers.
• Work with post-sales teams to translate pre-sales value propositions into measurable customer results.
• Capture prospect feedback and share insights with the Product team.

Requirements

• Business and conversational fluency in Spanish and English.
• 6+ years of experience in SaaS sales engineering or a related role.
• Experience qualifying and selling technical solutions to executive stakeholders.
• Experience with data querying, modelling, and transformation using SQL, dbt, Python, business intelligence, or product analytics tools.
• Familiarity with databases and cloud data warehouses such as Google Cloud, Amazon Redshift, Microsoft Azure, Snowflake, or Databricks.
• Strong consulting, technical project management, communication, presentation, analytical, and delivery skills; proficiency with AI tools such as Claude, Claude Code, or Gemini.

Nice to have

• Experience with value engineering frameworks, ROI calculators, quantified business outcomes, and executive-level KPI discussions.
• Exposure to product-led growth and sales-assisted conversion motions.
• Experience in high-growth SaaS environments, including Series B–E companies or beyond.

Culture & Benefits

• Remote work with travel as needed.
• Medical, vision, and dental care.
• Mental wellness benefit and wellness support.
• Generous vacation policy, additional company holidays, enhanced parental leave, and volunteer time off.
• US benefits include pre-tax benefits, 401(k), and a holiday break.
• Culture focused on bold decisions, data-informed innovation, collaboration, candor, customer success, and simplicity.