Senior Commercial Deal Desk Analyst (SaaS)

Location: Remote within the United Kingdom. In-person onboarding in Toronto is required for go-to-market roles, with occasional travel for offsites, department meetings, and customer events.

Salary: £60,000–£84,000 GBP annual base salary, plus benefits, paid time off, equity, and applicable incentive programs.

Company

hirify.global develops cybersecurity and Unified Access Management products that help businesses secure identities, applications, devices, SaaS tools, and AI adoption.

What you will do

• Partner with Enterprise Account Executives, Sales, Finance, Legal, and Revenue Operations on complex and non-standard commercial deals.
• Advise on deal structures, pricing, discounting, contract terms, renewals, amendments, co-terms, ramps, and bundled products.
• Review and execute deal submissions in Salesforce CPQ and Revenue Cloud, ensuring quotes and contracts are accurate and ready for approval and invoicing.
• Build intake processes, approval routing, discount governance, exception handling, service-level agreements, and documentation for the Commercial Deal Desk.
• Create playbooks, training materials, office hours, and guidance for sales teams using commercial processes and quoting tools.
• Improve workflows through automation, AI tooling, and CPQ configuration, using deal data and KPIs to identify bottlenecks and improve deal quality.

Requirements

• 4+ years of experience in Deal Desk, Revenue Operations, Commercial Finance, or a related function in a B2B SaaS environment.
• Hands-on experience with Salesforce CRM and Salesforce CPQ or Revenue Cloud, including complex quoting and cross-object issue resolution.
• Strong understanding of ARR, multi-year agreements, amendments, renewals, co-terms, ramps, stub billing, bundled products, and discounting.
• Experience building or improving processes, documentation, approval workflows, and commercial policies.
• Strong commercial judgment and the ability to balance customer and seller needs with pricing discipline, revenue integrity, and business risk.
• Strong cross-functional communication and influencing skills, including the ability to explain complex commercial concepts clearly.

Nice to have

• Experience using AI, automation, or workflow tools to reduce manual work and improve quote-to-cash processes.

Culture & Benefits

• Remote-first work environment with collaboration, transparent communication, feedback, and a focus on continuous improvement.
• Health, dental, pension, retirement matching, generous paid time off, and parental leave top-up programs.
• Equity grants or RSUs for most employees and participation in applicable incentive programs.
• Paid volunteer days, peer-to-peer recognition, and a free hirify.global account.
• Occasional travel may be required for department events, offsites, and customer engagements.

Hiring process

• Successful applicants complete a background check as permitted by local law.
• Live interviews must be completed without using AI tools, although responsible AI use is permitted during the application process.