Senior Deal Desk Analyst (SaaS)

Location: Illinois, United States; hybrid

Salary: $78,000–$118,000 per year, plus annual performance bonus and long-term incentives.

Company

hirify.global develops SaaS products and supports commercial operations across global sales organizations.

What you will do

• Lead the review and execution of standard, complex, strategic, and non-standard deals.
• Advise Sales and cross-functional stakeholders on pricing, licensing, contracting, quoting, approvals, exceptions, and lead-to-contract processes.
• Coordinate quote creation, intake and review, approvals, exception handling, and operational handoffs.
• Evaluate pricing, billing, operational, and compliance risks and recommend practical deal paths.
• Use data, ticket trends, and stakeholder feedback to identify process gaps and improve workflows.
• Maintain Deal Desk documentation, support workflow changes, and mentor peers on complex scenarios.

Requirements

• Bachelor’s degree in Business or equivalent work experience.
• At least 2 years of experience in Deal Desk or Sales Operations.
• Experience in a SaaS environment and with complex deal scenarios.
• Ability to prioritize independently, make recommendations and decisions, and drive projects to completion.
• Strong organization, problem-solving, communication, collaboration, and stakeholder management skills.

Nice to have

• Experience with Salesforce and CPQ.
• Experience supporting both channel and direct sales teams.
• Change management experience.

Culture & Benefits

• Hybrid work environment in Illinois.
• Competitive base salary with an annual performance bonus.
• Long-term incentives and equitable compensation practices.
• Opportunities to improve operational maturity, documentation, and cross-functional processes.