6 дней назад
Sr Human Resources Associate, Shared Service Centre (9 Month Fixed-Term Contract)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Sr Human Resources Associate, Shared Service Centre (9 Month Fixed-Term Contract) (HR operations, payroll, and global employment services): Supporting employee lifecycle administration, HR documentation, benefits, payroll data, and service-provider coordination for professionals across international entities with an accent on Americas onboarding, data accuracy, and cross-regional operations. Focus on managing complex onboarding and offboarding workflows, resolving stakeholder queries, and integrating generative AI tools into daily HR processes.
Location: Philippines (Remote-First); 9-month fixed-term contract with night-shift hours and immediate-start preference
Company
provides a SaaS-based global employment platform that helps organizations hire, onboard, and manage professionals across more than 180 countries.
What you will do
- Support employee lifecycle processes, including onboarding, data management, visa renewals, transfers, and offboarding.
- Prepare employment contracts, amendments, HR policies, benefits and payroll documentation, onboarding guides, certificates, and termination documents.
- Maintain professional and customer records in the proprietary platform and process HR status, benefits, and termination changes.
- Coordinate benefits enrollment, payroll data, time and expense details, audits, and data checks with payroll teams and local providers.
- Communicate with professionals, customers, vendors, insurers, payroll providers, pension providers, and internal teams to resolve queries and meet SLAs.
- Improve HR processes and keep standard operating procedures and policies current.
Requirements
- 2–5 years of HR operations experience, preferably in a shared service centre.
- Strong knowledge of HR procedures and policies, with hands-on experience managing onboarding across the Americas.
- Excellent written and verbal English communication skills.
- Proficiency with MS Office and demonstrated attention to detail, time management, problem-solving, and stakeholder management.
- Ability to work in an international, multicultural team and accommodate different customer and professional time zones.
- Ability to quickly learn and apply generative AI tools such as Gemini and NotebookLM.
Nice to have
- Experience handling offboarding processes.
- Experience with Canada, Mexico, the United States, or Brazil.
Culture & Benefits
- Remote-first work environment with distributed international teams.
- Paid parental leave and flexible time off.
- Medical, dental, and vision insurance, plus spending accounts.
- Sabbatical available after five years.
- Annual bonus eligibility for non-sales roles, subject to individual and company performance.
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