Delivery Manager (Klarna Payments)

Location: San Francisco, Los Angeles, or Portland, United States. Hybrid work is expected, with most teams meeting in the office 2–3 days per week.

Salary: $145,898–$188,501 USD annually.

Company

Klarna is building an everyday finance network serving more than 120 million consumers across 26 countries, with a focus on payments, financial services, and AI-enabled products.

What you will do

• Manage multiple concurrent partner implementations from scoping and solution alignment through go-live and ongoing support.
• Troubleshoot partner-reported technical issues involving APIs, payment processing, and operational dependencies.
• Use AI tools to accelerate delivery work and collaborate with Product, Engineering, and Go-to-Market teams on integration scope and priorities.
• Maintain Klarna’s quality standards throughout each implementation.
• Convert insights from partner systems and the payments ecosystem into improvements for products and integration frameworks.

Requirements

• 3+ years of experience in technical program or delivery management, partner-led implementations, or complex integration delivery.
• Experience in payments, fintech, or a related industry, managing multi-stakeholder projects with a structured and analytical approach.
• Working knowledge of integrations, APIs, and system architectures sufficient to troubleshoot issues independently.
• Experience with e-commerce platforms, shop systems, or payment solutions.
• Ability to communicate technical problems clearly to engineering teams and commercial partners.
• Ability to prioritize independently, identify overlooked details, and break complex projects into deliverable-sized pieces.

Nice to have

• Non-traditional professional backgrounds and diverse skills or perspectives.

Culture & Benefits

• Hands-on work on complex financial and payment problems.
• Use of AI tools in delivery work and across the team.
• Collaboration across Product, Engineering, and Go-to-Market functions.
• Co-located team environment with regular office collaboration.

Hiring process

• Submit a CV in English.
• Show concrete examples of what you built, its impact, and its cost.