Lead Field Technical Program Manager (FDE - Retail, Consumer Goods, Travel, Transportation & Hospitality)

Location: United States

Salary: $151,400–$260,150 USD annually, depending on pay zone. The total compensation package may also include an annual performance bonus, equity, and benefits.

Company

Databricks develops a unified Data and AI Platform used by organizations to build and scale data and AI applications, analytics, and agents.

What you will do

• Lead the successful delivery of complex customer engagements for the Forward Deployed Engineering team.
• Provide technical leadership and guidance to implementation teams across retail, consumer goods, travel, transportation, and hospitality customers.
• Guide architectural decisions and help teams evaluate trade-offs between established and innovative approaches.
• Identify and mitigate technical risks and dependencies affecting project timelines and goals.
• Manage program scope, schedule, budget, risks, and resources while producing status reports, program plans, deliverables, and customer responses.
• Act as the primary escalation point for technical delivery issues and build trust with technical stakeholders and executives.

Requirements

• Strong technical acumen and the ability to make sound technical decisions without being a hands-on coder.
• Experience managing large, complex engagements and mitigating unexpected technical challenges.
• Experience balancing scope, budget, and timelines across multiple engagements.
• Excellent communication, negotiation, conflict resolution, and stakeholder-influence skills.
• Ability to tailor communication for audiences ranging from engineers to executives and maintain high customer satisfaction.

Nice to have

• Experience with business intelligence, data management, and big data technologies.

Culture & Benefits

• Customer-focused culture centered on proactiveness, innovation, creativity, and continuous improvement.
• Collaboration with cross-functional technical and customer-facing teams.
• Comprehensive employee benefits and perks, with details varying by region.
• Commitment to diversity, inclusion, and equal employment opportunity.