Business Director/Managing Director

Location: Phoenix, Arizona, United States; on-site, with some work-from-home flexibility and approximately 10% travel, primarily between Phoenix and New York

Salary: $172,400–$275,800 annually; the posting also lists a budgeted base salary of $160,000–$170,000.

Company

hirify.global provides marketing, packaging, print, and supply chain solutions through creative execution and business process consulting across 28 countries.

What you will do

• Lead one large Phoenix-based client account with annual revenue exceeding $8 million across two service delivery centers.
• Oversee service delivery, operations, client satisfaction, compliance, risk, and continuous improvement.
• Lead, develop, mentor, and evaluate direct and indirect reports, including four direct reports.
• Set sector strategy, manage P&L, budgets, EBIT delivery, investment priorities, and growth targets.
• Develop executive-level client relationships, identify opportunities, lead RFPs and consultations, and negotiate contracts.
• Partner with Business Development, Operations, and functional teams to design and deliver client solutions.

Requirements

• Must work on-site in Phoenix, Arizona, United States.
• Bachelor’s degree required; an advanced degree is a plus.
• 10+ years of management experience in customer service, outsourcing, or professional services, including mentoring and developing teams.
• 5+ years of business development experience with senior-level client contacts and 5+ years of P&L management responsibility.
• Experience developing and managing complex multi-service client solutions, leading sales cycles, and growing business with current and prospective clients.
• Excellent communication and presentation skills; willingness to travel approximately 10%.

Nice to have

• Advanced degree.
• Experience explaining technical concepts to non-technical audiences.
• Experience leading in a matrix management structure and handling ambiguity.

Culture & Benefits

• Professional work environment with business casual or professional attire.
• Medical, dental, and vision coverage, paid time off, disability insurance, and life insurance.
• 401(k) with company match and other supplemental insurance options.
• Tuition assistance, maternity leave, adoption assistance, and employer or partner discounts.
• Background check and drug screening required as conditions of employment.