Director, Operations Training (Data Center)

Location: Dallas, TX, United States

Company

hirify.global operates data facilities requiring technical training, critical operations governance, compliance, and continuous improvement.

What you will do

• Set the technical training strategy and oversee mandatory training programs for Facility Operations teams.
• Own technician qualification governance, including standards, content, implementation, effectiveness, and reporting.
• Establish LMS governance to support training, qualification, compliance, and operational reporting.
• Lead emergency preparedness drills, operational site audits, and incident lessons-learned programs across the AMER fleet.
• Translate incident findings into fleet-wide training, standards, corrective actions, and operational improvements.
• Lead and develop a team of technical training professionals while establishing priorities, accountability, and performance standards.

Requirements

• 8+ years of progressive experience in technical training, critical operations, operational excellence, or related functions.
• 5+ years leading technical teams and developing talent, priorities, and performance.
• 5+ years working directly with HVAC, critical electrical systems, and BMS/EPMS applications.
• Experience with power distribution systems in data centers or similar critical environments.
• Experience leading large-scale continuous improvement and operational excellence programs.
• Bachelor’s degree in Business, Engineering, or a relevant field, or equivalent relevant field experience; ability to read and generate technical documents, schematics, and drawings.

Culture & Benefits

• Full-time employment.
• Work spans geographically dispersed USA sites and cross-functional Operations stakeholders.
• Equal opportunity employment and reasonable accommodation are provided in accordance with applicable laws, including the ADA.