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3 дня назад

Jira Service Management / Atlassian Administrator - Senior IT Application Specialist (Atlassian)

Формат работы
hybrid
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
Philippines
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Jira Service Management / Atlassian Administrator - Senior IT Application Specialist (Atlassian): Configuring, administering, and expanding the Atlassian Cloud platform, including Jira Service Management, Jira, Confluence, and JSM Assets, with an accent on automation, integrations, workflows, and platform governance. Focus on designing scalable service-management solutions, deploying integrations with internal toolchains, supporting users, and implementing enhancements across a hybrid Manila-based environment.

Location: Manila, BGC, Philippines; hybrid setup with required office attendance two days per week. Working hours follow EMEA hours.

Company

hirify.global’s independent subsidiary SimCorp provides integrated investment management solutions for investment and asset managers.

What you will do

  • Configure, administer, maintain, and improve Jira Service Management, Jira Software, Confluence, and Atlassian Administration in Atlassian Cloud.
  • Maintain JSM Assets/CMDB schemas, object types, workflows, permissions, notifications, screens, fields, and related schemes.
  • Design and maintain project, space, and global automations to meet business requirements.
  • Evaluate Atlassian add-ons and develop integrations between Atlassian products and internal toolchains.
  • Create documentation, onboard users, deliver training, and support application maintenance.
  • Implement backlog items, change requests, releases, enhancements, and efficiency improvements across the application portfolio.

Requirements

  • At least 3 years of experience administering Atlassian products, including Jira Service Management, Jira, and Confluence.
  • Experience with Atlassian REST API, Jira Automation, JQL, AQL, and direct integrations with other systems.
  • Working knowledge of Agile and Kanban methodologies.
  • Strong analytical, problem-solving, prioritization, collaboration, and communication skills.
  • Good English communication skills and availability to work EMEA hours.
  • Atlassian certifications, such as Managing Jira Service Project for Cloud or Jira Administration for Cloud, are valued.

Culture & Benefits

  • Collaborative, curious, service-oriented environment focused on customer success and continuous improvement.
  • Learning and development opportunities supported by an internal learning guild.
  • Exposure to a broad enterprise application portfolio, including Monday.com, CLM, Miro, DocuSign, and system integrations.
  • Inclusive workplace supporting diversity, equity, and inclusion.
  • Applications are reviewed continuously, and the approximate CV review time is three weeks.

Hiring process

  • Submit an application and CV in English through the company’s application system.
  • Candidate feedback is requested during the recruitment process.

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