Presales Consultant (Retail Technology)

Location: Melville, New York, United States. Hybrid schedule with in-office days on Monday, Tuesday, and Thursday; remote work is available on Wednesday and Friday. Travel up to 20% of the time is required.

Salary: $90,000–$110,000 per year.

Company

hirify.global provides a cloud-based unified commerce platform for specialty retailers, combining point of sale, merchandising, order management, CRM, loyalty, mobile POS, inventory management, and ecommerce.

What you will do

• Lead tailored product demonstrations and discovery sessions, mapping retail business requirements to platform capabilities.
• Create solution documentation and support RFP responses for prospective clients.
• Help clients configure and optimize workflows, support change management, and provide product expertise during and after implementation.
• Build and deliver training programs, guides, help articles, videos, and in-app walkthroughs for store and head-office audiences.
• Enable technology and ecosystem partners with value propositions, use cases, and sales materials.
• Share client and market insights with Product and Customer Success to inform product requirements and strategy.

Requirements

• 3–5 years of experience in presales, product specialization, client training, or customer support, ideally in retail technology, commerce, or B2B enterprise SaaS.
• Deep understanding of retail operations, including point of sale, merchandising, order management, or CRM.
• Experience leading product demonstrations, gathering requirements, and documenting solutions for business and technical stakeholders.
• Experience creating and delivering in-person and virtual training for audiences with different levels of technical comfort.
• Strong communication and presentation skills, with the ability to collaborate across Sales, Product, and Client Delivery.
• Ability to travel up to 20% of the time.

Culture & Benefits

• Hybrid work environment with regular in-office collaboration and monthly team events.
• Full medical, dental, and vision coverage.
• Annual bonus eligibility and generous paid time off.
• 401(k) plan with a 50% company match on employee contributions up to 6%.
• Tuition reimbursement, a gym in the building, café discounts, and one paid volunteer day per year.
• Inclusive, equal-opportunity workplace focused on diversity and a bias-free environment.

Hiring process

• Application review followed by hiring decision.