Medical Office Assistant (Healthcare)

Location: Moncton, New Brunswick, Canada; onsite clinic role with periodic travel to support clinic operations

Pay range: CAD 30.38–32.34 per hour

Company

hirify.global is a national health solutions partner providing insurance, primary care, and emergency medical services across Canada.

What you will do

• Welcome, register, direct, and communicate with patients while providing clinic and health system navigation support.
• Schedule appointments, manage call queues, process referrals, enter physician orders, and maintain accurate patient records.
• Prepare patients and treatment rooms, provide administrative and clinical support to clinicians, and coordinate clinic workflows.
• Process forms and billings, collect payment for uninsured services, and manage mail, faxes, supplies, and inventory.
• Maintain a clean, safe, confidential clinic environment and support the orientation of new clinic staff.

Requirements

• High school diploma or equivalent.
• Medical Office Assistant training or equivalent experience including medical terminology training.
• At least two years of related office experience, preferably in healthcare, including two years of Medicare billing experience.
• Patient-facing experience in a healthcare or clinic setting and experience with electronic medical records, scheduling software, Microsoft Office, and other digital tools.
• Excellent oral and written communication skills in both English and French are required; a language proficiency test may be required.
• Valid driver's licence, willingness to travel periodically, strong organizational and problem-solving skills, confidentiality awareness, and ability to multitask in a busy healthcare setting. Employment requires a satisfactory criminal record check.

Nice to have

• Current BLS certification.

Culture & Benefits

• Permanent full-time employment.
• Competitive base pay and eligibility for discretionary performance-based incentive programs.
• Opportunities for personal and professional growth, flexible work options, and supportive leadership.
• Accommodation and adjustments are available throughout the recruitment process.
• Employees are strongly encouraged to maintain COVID-19 and influenza vaccinations; unvaccinated employees must follow workplace mitigation measures.