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2 дня назад

Field Service Engineer (Life Sciences)

Формат работы
remote (только Brazil)
Тип работы
fulltime
Грейд
middle
Английский
c1
Страна
Brazil
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Field Service Engineer (Life Sciences): Supporting, repairing, installing, and maintaining laboratory equipment for customers in Brazil with an accent on diagnostics, research instrumentation, and customer satisfaction. Focus on building service KPIs, coordinating with applications and sales teams, traveling domestically for field support, and completing US training when required.

Location: São Paulo, Brazil; remote work from home with 50–75% travel, mostly within Brazil and occasionally to the US for training

Company

hirify.global operates Beckman Coulter Life Sciences, developing laboratory automation and diagnostic solutions for life sciences, biotechnology, and research.

What you will do

  • Provide daily service support to existing customers.
  • Repair, install, and maintain laboratory equipment at customer sites.
  • Build performance KPIs and work toward established service targets.
  • Collaborate with applications, marketing, administration, and sales teams.
  • Build customer relationships and improve the overall service experience.

Requirements

  • Bachelor’s degree in mechanical engineering, electrical engineering, or biology.
  • At least 3 years of field service experience in diagnostics or research.
  • Fluent written and conversational English.
  • Valid US visa required for occasional training travel.
  • Ability to travel 50–75% of the time, primarily domestically within Brazil.
  • Valid driver’s license with an acceptable driving record and ability to lift up to 66 pounds (about 30 kg).

Nice to have

  • Experience with flow cytometry.
  • Experience with liquid handling.
  • Experience with centrifuges.

Culture & Benefits

  • Remote work arrangement from home for this eligible role.
  • Health care and paid time off programs.
  • Continuous improvement through the hirify.global Business System.
  • Work focused on advancing life sciences, diagnostics, and human health.

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