Import & Export Forwarding Supervisor - Dangerous Goods

Location: South San Francisco, California, United States; hybrid schedule with 3 days in the office and 2 days at home. Working hours are 8:00 AM–5:00 PM PST.

Salary: $67,200–$90,000 yearly.

Company

Freight forwarding and logistics provider offering international ocean and air forwarding, surface transportation, distribution, customs brokerage, trade advisory, and e-commerce facilitation services.

What you will do

• Plan, organize, and control import and export forwarding operations, including the movement, processing, sorting, and output of goods.
• Lead, select, train, and develop a team of 1–15 direct reports.
• Oversee safety programs, operational procedures, equipment, supplies, payroll documentation, performance reviews, and personnel records.
• Coordinate with internal and external customers, carriers, and vendors to maintain service quality and resolve operational escalations.
• Monitor related product movements and activities to improve efficiency, service performance, and cost effectiveness.

Requirements

• At least 5 years of air or ocean freight forwarding experience in import or export operations.
• At least 2 years of team leadership, supervisory, or equivalent leadership experience.
• Strong operational knowledge, customer service, communication, and human-relations skills.
• Knowledge of ocean freight documentation, Incoterms, compliance, and carrier/vendor coordination.
• Associate or college degree in business or a related field, or equivalent business experience.
• Transportation IMDG certification and/or ocean forwarders certification is preferred.

Nice to have

• Experience training, supporting, and overseeing staff.
• License or certification in the relevant transportation or forwarding field.

Culture & Benefits

• Regular hybrid work schedule with three office days and two home-based days.
• Health, vision, and dental insurance for eligible employees.
• Retirement benefits and tuition reimbursement.
• Structured safety, performance, training, and employee-development programs.