Назад
2 дня назад

Systems Support Analyst Intern (AI)

62 000 - 73 000$
Формат работы
onsite
Тип работы
fulltime
Грейд
trainee
Страна
US
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Описание вакансии

TL;DR
Systems Support Analyst Intern (AI): Supporting employee hardware, software, and enterprise AI applications while configuring workstations, managing user accounts, and maintaining IT inventory with an accent on help-desk troubleshooting, networking, and AI productivity tools. Focus on diagnosing complex user issues, deploying configured devices and applications, and improving support workflows through automation and generative AI.

Systems Support Analyst Intern

Company

Geneva Trading

Conditions

1 week ago Salary: 62K - 73K

Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will respond to employee hardware and software support issues, troubleshoot enterprise AI applications, and use AI productivity tools to improve help-desk work. You will configure workstations and applications, manage user accounts, update IT inventory, and complete related support duties.

Requirements

  • Currently enroll in an associate’s or bachelor’s degree program in Information Technology or a similar field
  • Have troubleshooting experience and knowledge of basic networking concepts and Windows OS
  • Understand generative AI concepts
  • Demonstrate customer service and hardware knowledge
  • Lift up to 50 pounds

Responsibilities

  • Respond to employee hardware and software support issues
  • Use AI productivity tools to troubleshoot issues and research solutions
  • Support and troubleshoot enterprise AI applications and features
  • Set up, configure, and install workstations and monitors
  • Install and configure applications
  • Set up and remove user accounts
  • Track and update IT inventory
  • Perform related duties as assigned

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