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Описание вакансии
Systems Support Analyst Intern
Company
Geneva Trading
Conditions
1 week ago Salary: 62K - 73K
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will respond to employee hardware and software support issues, troubleshoot enterprise AI applications, and use AI productivity tools to improve help-desk work. You will configure workstations and applications, manage user accounts, update IT inventory, and complete related support duties.
Requirements
- Currently enroll in an associate’s or bachelor’s degree program in Information Technology or a similar field
- Have troubleshooting experience and knowledge of basic networking concepts and Windows OS
- Understand generative AI concepts
- Demonstrate customer service and hardware knowledge
- Lift up to 50 pounds
Responsibilities
- Respond to employee hardware and software support issues
- Use AI productivity tools to troubleshoot issues and research solutions
- Support and troubleshoot enterprise AI applications and features
- Set up, configure, and install workstations and monitors
- Install and configure applications
- Set up and remove user accounts
- Track and update IT inventory
- Perform related duties as assigned
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