6 дней назад
Paid IT Intern
17$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Paid IT Intern (Desktop Support/IT Services): Learning and providing support for desktop and laptop systems, including break/fix service, operating system and application loading, configuration, and user settings, with an accent on troubleshooting, customer communication, and IT documentation. Focus on resolving varied technical issues, tracking and escalating support cases, supporting hardware, and coordinating tasks with service delivery and advanced technical teams.
Location: On-site in Arlington, Virginia, United States; daily commuting to the office is required.
Salary: $17.25 per hour, with potential bonus opportunities.
Company
is a managed service provider delivering network and computer support and IT consulting services to small and mid-size organizations in domestic and international markets.
What you will do
- Learn and provide support for desktop and laptop systems, including break/fix service.
- Load operating systems and applications and configure applications and user settings.
- Record, track, and escalate support cases through the established ticketing system.
- Maintain accurate technical documentation.
- Work directly with clients remotely and on-site while coordinating tasks with service delivery and advanced technical teams.
Requirements
- Foundational knowledge of Windows or Mac platforms and a genuine interest in troubleshooting and IT.
- Planned career path in the IT services industry and eagerness to learn new tools and technologies.
- Strong time management, organization, reliability, and professional work habits.
- Clear verbal, written, and interpersonal communication skills, including the ability to explain technical concepts simply.
- Ability to lift and carry computer components weighing up to 50 pounds.
- Must be able to commute daily to the Arlington, Virginia office; this is an in-office internship, not a remote role.
Nice to have
- Familiarity with an IT ticketing system or previous helpdesk, support, or customer-facing experience.
Culture & Benefits
- Paid internship with advancement potential in the IT services industry.
- Continuing education support and certification assistance.
- Fun, energetic, team-oriented, and supportive work environment.
- Employment offers are contingent on a successful background check.
- Commitment to supporting a diverse team.
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